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Reviews and Rankings

Travellers’ Choice Award

Thanks to the efforts of our incredible team, and countless reviews from our awesome customers, we have received the coveted Travellers’ Choice Award from TripAdvisor for the last three consecutive years! According to Forbes magazine, only 4817 businesses worldwide received this award, out of a total of 8.7 million businesses listed on TripAdvisor. In addition to our 5 star rating on TripAdvisor, we are also honoured to currently have a 4.9 star rating on Google and a 5 star rating on Facebook.  Again, thank you to our dedicated and hardworking team for always aiming to create a memorable experience. And, thank you to our amazing customers for taking the time to share their experiences as reviews online.

2021 Trip Advisor Travellers' Choice award

Top Rankings on TripAdvisor

TimberTop has repeatably been ranked as one of the top outdoor activites in all of New Brunswick since 2019 on TripAdvisor. In fact, we have consistently been in the top 100 outdoor activities in all of Canada as well.  We are also very proud to be Canada’s highest ranked aerial adventure park in TripAdvisor’s combined Zip Line and Aerial Adventure Parks category as well!

National Finalist

Thanks again to the efforts of our incredible team, we were honoured to become a national finalist of the 2021 Air Canada Business Excellence Award at the Canadian Tourism Awards in Ottawa.  It was a privilege to be nominated alongside two world-class tourism operations – Moment Factory and Hôtel de Glace. 

Canadain Tourism Awards 2021 Finalist

Customer Reviews

5 star rating Highly Recommend!!! This place is fantastic! Nothing beats spending a sunny day ziplining through the forest and completing some challenging obstacles along the way. The staff is phenomenal and the safety of this establishment is top notch! Highly recommended!!
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Jennifer048 8/28/2020
5 star rating TimberTop was excellent! My 9-year-old son and I went, and it was excellent. I was able to keep up with him, and the staff was excellent there. We stayed there for 3.5 hours but could have stayed longer if we didn't have to get back home. #Loved it.
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Lynn T. 10/07/2019
5 star rating Amazing treetop adventure course!! We came for an afternoon with 2 adults and 4 children, ages 7,7,9,11. The staff were wonderful, very friendly and helpful. The younger kids and I did the two kids courses, and the taller of the two younger ones was able advance to the other courses. Lots of challenges and excitement for kids up to 9 or 10 who are either too small or a bit nervous for the bigger courses. The older kids had a blast on the green and blue courses. The courses are all fantastic!! We have visited treetop adventure courses in New Hampshire and in Quebec. This was by far the best of the ones we have tried. It is a gorgeous setting, often overlooking the river, with creative, challenging obstacles. I also appreciated the safety of the harness/carabiner system they are using. What a wonderful addition to New Brunswick!
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CMCmommy 8/26/2018
5 star rating Visiting from North Bay Ontario Excellent customer service, friendly staff, very thorough instruction on how to climb and use the carabiners and zip lines. My kids are 9 and 11 and enjoyed the park immensely, even after the younger child had a difficult time on one of the obstacles, the staff member assisted him and encouraged him to continue and he enjoyed the rest of the time at the park. Thanks so much to the great staff for the wonderful experience.
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957melvinm 7/26/2019
5 star rating Fun and challenging What a great experience … fun and challenging - a great workout 🙂
Phenomenal team - friendly and helpful
Would highly recommend
Becca and Megan - thank you!!
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sjzach 8/27/2022
Great time. Excellent courses and knowledgeable and genuinely helpful and friendly staff. Will be back for sure!!
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Paul A. 8/05/2018
5 star rating Loved it!! This was a highlight of our trip to Saint John. I would highly recommend this to anyone that wants something a bit different outdoors.
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Grouble 8/23/2022
5 star rating One of the best Having done a number of treetop courses throughout Europe, this gets a huge thumbs up as one of the best that we have done.
A variety of different routes for different abilities, strong focus on safety, excellent equipment and friendly helpful staff.
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387tja 8/17/2019
5 star rating So much FUN! We visited Timbertop as a group of 4 and had an amazing time! Super impressed with how friendly and helpful the staff were. Courses were well marked and offered everything from fun zip lines to challenging obstacles. Great bang for the buck as well. There was lots of time to explore multiple courses and even repeat some favs. Ours was the slide zip line!
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Mikeduncan79 6/04/2019
The beauty, quality and challenge of this unique course will keep you coming back for more!
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Victoria C. 8/05/2018
5 star rating Amazing Great place! Love how there are different difficulties and challenges along the way.
Would 100% reccomend.
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Mathewmatical 8/20/2020
5 star rating Amazing Experience Had a great day with my husband. Staff was super helpful and knowledgable. Courses were challenging and fun! Would definitely return again!
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Melissatomsons 7/04/2019
5 star rating Awesome time by all! We loved eveything about it(myself, my son - 15 yrs old and my daughter 11yrs old . But what we enjoyed mostly is that they have all level of difficulties. I love a good challenge and this one definitely offered that. We want to go again and tackle the double and triple diamond. So much fun and great exercise! …
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E. W. 9/03/2021
So fun! Challenging course and staff are awesome! Great experience and well branded from start to finish! Can’t wait to go back!
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Natalie A. 8/05/2018
5 star rating Family fun Great time spent 7 hours non-stop on courses, but we were trying to do them all. Great outdoor physical activity. Staff were friendly and helpful. There is a brief tutorial before you start. They use an interlocking system for the harness, so you are always locked on to a cable on the courses.
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johnsT3831ZF 8/30/2020
5 star rating Awesome Adventure for All Ages St John was a port of call for our cruise ship and we found this activity on Trip Advisor that we could bring young children to older adults. It was a easy short cab ride from the cruise terminal. The staff running the activity were exceptional in every way, they were professional, extremely friendly, hands on and provided excellent customer service. We were a group of 11 from the ages of 7- 58 and it was fun and challenging for every person. The owner manager was hands on and stopped by multiple times to make sure we were happy and satisfied. I would highly recommend this to everyone who is looking for a little to a lot of adventure. Thank you to the staff for a great day. More
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David P. 8/13/2019
5 star rating Excellent Adventure This was a great experience, very exciting and lots of fun!. The double black diamond route was a good workout and certainly made the visit worthwhile. I would highly recommend this park to anyone looking for an exciting adventure of climbing and swinging through the trees.....Release you inner "Monkey"
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David F. 10/07/2018
5 star rating Excellent - a must! Great experience! Good fun for the whole family! The staff are very helpful and friendly! They are very quick to help or give advice on which tracks suit your needs. They are genuine in their passion for climbing. It’s a great experience for children. Would recommend taking the time to explore this beautiful area! Looking forward to our next visit,
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pennymV7119OJ 8/17/2020
5 star rating Great Way to Spend the Day Beautiful scenery, super safe, great guides, even the bathrooms felt new and clean. This was a super fun way to spend a morning. Every employee we ran into was great and provided lots of good advice. We were just visiting for a weekend but would definitely go back the next time we're in Saint John. Can't recommend enough!!!
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ellac01234 6/16/2019
5 star rating A lot of fun and a great challenge This was my first time at timbertop and it was such a great experience. There are obstacles for everyone and if you are looking for a challenge, this is the place to go. Had a great time with friends and I have sore muscles and bruises to prove it! The staff was incredible, the location is great and the course is so fun. I can't wait to go back to try the double black diamond.
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Jill H. 6/10/2019
5 star rating Best tree top adventure park Exceptionally safe. I have never used the kind of foolproof clip in system they use. It is very simple and perfectly safe. Staff are friendly and very quick to respond if you need help. They are skilled and fast at rescues (if you can’t make it across one of the obstacles or if a zip line doesn’t make it the whole way across). There is a large variety of difficulty in the courses (you don’t have to do the whole thing in order). You have to be able to complete some levels before being allowed to go to a harder one. I wish there was one near me!
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310bethh 8/05/2019
5 star rating Excellent family activity for all ages This was our first whole family experience with a high ropes course— and what an awesome experience it was!. Our youngest was on the low ropes course, “ spotted” by my husband and I. Our 9 year old, 12 year old and 15 year old enjoyed the high ropes course together. What an awesome opportunity to enjoy family time, encouraging active play and risk taking in a completely safe environment for ALL ages. As a teacher, I’ve noticed our children in Ontario do not get enough great opportunities like this. It was one of the highlights of our children’s east coast vacation. I can’t say enough about the warm, courteous and helpful staff. Thank you so much TreeTop Saint John’s! More
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Wanderer566179 8/09/2019
5 star rating Kids had a great time at the birthday party! Excellent party price, exciting party, and awesome service We booked a group of 8 7-year olds today and they had a blast! The kids' course was geared well for that age group. The instructor provided the kids with a thorough tutorial, and the kids were all able to operate the gear with ease while navigating the course.
The kids' course is a good height for this age group, and parents can help from the ground if needed.
This was a birthday party (very reasonably priced for a unique party) so we used one of the picnic tables to do cake and presents - may not be the optimum option for a party once it gets cold as they done have an indoor facility, but don't let that stop you from going.. This place was awesome! We'll definitely be back soon!
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FarAway527995 9/16/2018
5 star rating Soooo much fun!! All I can say is that this place is a must-do if you are looking for something exciting and different to try. The staff at Timbertop are very kind and knowledgeable for any questions you may have. I was very impressed by all the safety precautions taken for your comfort and peace of mind upon doing the course.
I love the courses! They have many different obstacles that are so unique and creative. Also, they have many different courses and levels, from beginner to expert. So Timbertop suits all skill levels.
If you like ziplines, Fly Like An Eagle and Gull For It are the ones for you! They have large zips that are soo much fun!
Another thing to try is Flying Squirrel, a free-fall before the bungee-like rope lowers you to the ground. It is intimidating at first, but once you take the leap it is worth it!
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GoPlaces57347431857 8/04/2019
5 star rating I am absolutely certain this is will enrich your summer! The staff!! Of course the incredibly thought out courses. Did you know you can book a personal experienced climber as a guide for a reasonable fee? This enriched our experience. The setting is a stone through away from a beach. I suggest pack a lunch and immerse yourself in this remarkable location. This is a must do this summer.
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ruhindar 5/30/2021
5 star rating “Most fun in my entire life” - 9y/o son This was a really fun adventure for my family, including 9 y/o son and 7 y/o daughter. The course was fun, challenging, and safe, the staff were friendly, helpful, and really seemed to love to be there and love to help. I highly recommend a visit to TimberTop adventures when you’re in St John
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HomesWhere 7/06/2019
5 star rating Great corporate outing! We had an amazing company retreat at the place and I just loved the challenge!
I attempted the difficult level right away and made it through with the team support.
It is a wonderful location with beautiful nature and a waterfront. I will definitely be back there with my family.
Thank you TimberTop, you are the best!
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juliaskidan 8/13/2019
5 star rating The best adventure in Saint John! This place is absolutely amazing! Try to reserve a space in the morning. Trust me, you will want to spend the whole day after. The staff couldn't be any friendlier. The trainer and co-owner LeRoy is such a great guy! The park really makes you feel very secure. We were never afraid of falling. The harnesses and cables are top notch. We had a great time jumping from tree to tree. But zip lining is only 30% of the fun. You have to try crossing over a 1 cm wire 10 m above the floor with obstacles in the middle! My favorite courses were 3 diamonds and blue+. A recommendation. Bring plenty of water and some foods. You can leave your bags by the beginning of the course and pick them up after. They will be safe. It will be very hard to visit all courses in 1 visit. This is definitely a park you will want to visit multiple times
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victormanuelm654 8/02/2020
5 star rating An Amazing Day After our visit today, I can assure you we will return! Beautiful location, well set up tree courses, SAFE (I felt very safe with the locking mechanisms, the safety briefs, the availability of staff, the course design!!) And an absolute blast of a day. We had one employee who took the time to ease my 9 year old into the courses. He was struggling due to fear and I couldnt seem to give him the courage he needed to continue. The staff member climbed with him the rest of the course, gave him advice, told him to test his safety harness, encouraged him and had all the patience in the world for him. What an amazing young man, who really made a huge difference in our day. Thank you to all the TimberTop employees who worked today, everyone was kind and helpful (and laughed at my rotten mom jokes)
COVID-19 Notes - well set up to receive incoming people, once on the course the mask could come off (given you maintained distance). Very well done given the circumstances of a global pandemic. Everything was smooth and well laid out (both electronically and physically).
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lauralF9461WN 8/28/2020
5 star rating Climbing adventure for the rugged individual Bear-ly Possible is terrifyingly awesome. It is very difficult. And I work out - a lot. Still lots of options for the less athletic. New zipline trails (Gull & Eagle) are great for "relaxing adventure" rests between the more difficult trails. Was not able to complete the Weasel Nest...yet. HIGHLY recommended. Great staff.
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Matthew W. 6/03/2019
We went with a large group, ranging in age from 6-40, and had a blast! Highly recommend to all visitors to St John!
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Mark W. 8/05/2018
Took a group of 9 ranging in ages from 10-48. Everyone was challenged and fun was had by all. Staff were world class, friendly and more than helpful when some of our party got stalled on some of the obstacles. Only suggestion is to bring some snacks.
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Trevor D. 7/26/2018
Such a great course with challenges for all ability levels. Excellent trainers and staff. We will be back again and again.
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Lynn B. 8/05/2018
Clean, great staff, enjoyable, would do again
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Jordan L. 8/05/2018
5 star rating Fun with Friends I loved both the obstacles and zip lines! We all challenged ourselves by moving onto harder courses until we finished on the zip lines!
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MoutainAir 6/21/2020
5 star rating They live their jobs- and it shows The park is very well maintained. The tree cover makes the experience beautiful on a hot day.
The staff live their jobs and it shows in how they support the day tripper.
It was a 12 year olds party that brought us there but I can foresee that we will be back.
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Covidtravels2020 8/11/2020