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Reviews and Rankings

Travellers’ Choice Award

Thanks to the efforts of our incredible team, and countless reviews from our awesome customers, we have received the coveted Travellers’ Choice Award from TripAdvisor for the last three consecutive years! According to Forbes magazine, only 4817 businesses worldwide received this award, out of a total of 8.7 million businesses listed on TripAdvisor. In addition to our 5 star rating on TripAdvisor, we are also honoured to currently have a 4.9 star rating on Google and a 5 star rating on Facebook.  Again, thank you to our dedicated and hardworking team for always aiming to create a memorable experience. And, thank you to our amazing customers for taking the time to share their experiences as reviews online.

2021 Trip Advisor Travellers' Choice award

Top Rankings on TripAdvisor

TimberTop has repeatably been ranked as one of the top outdoor activites in all of New Brunswick since 2019 on TripAdvisor. In fact, we have consistently been in the top 100 outdoor activities in all of Canada as well.  We are also very proud to be Canada’s highest ranked aerial adventure park in TripAdvisor’s combined Zip Line and Aerial Adventure Parks category as well!

National Finalist

Thanks again to the efforts of our incredible team, we were honoured to become a national finalist of the 2021 Air Canada Business Excellence Award at the Canadian Tourism Awards in Ottawa.  It was a privilege to be nominated alongside two world-class tourism operations – Moment Factory and Hôtel de Glace. 

Canadain Tourism Awards 2021 Finalist

Customer Reviews

We had a great time!
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Michelle H. 8/05/2018
5 star rating Such a Fun Family Activity! Having done Tree Go in Fredericton I thought I knew what to expect but this was way more than that! They had so many different obstacles that were fitting to all sizes (child to adult) which made it challenging but a lot of fun! Our 10 year old was able to reach most things, with some effort, and it really built his confidence.
Staff was very professional, helpful and friendly. They made it very enjoyable.
We were only able to complete the green (easy courses) and a couple of the blue (intermediate) in our 3 hours because there was so much to do! I would more than recommend a visit if you're looking for a day of fun!
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Ashley B. 8/12/2019
5 star rating Excellent adventure and great team building experience Very well designed place for staff retreat and family adventure.
We were able to start after security advice from a very friendly staff and all of us enjoyed, from beginner to adventurer.
All courses are really nice, everybody will find his adrenaline. I started difficult level right away not to waste energy, but I gave up before the last course (triple black). This was a delightful afternoon and I will certainly come back with family to enjoy this place.
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romainedgsj 8/15/2019
5 star rating Fun and challenging Incredibly friendly and helpful staff. Venue was kept very clean. The courses range from beginner level to extremely difficult, making it a fun day for everyone. A little more protection shout be put on bolts, my arms and legs were bruised up from hitting bolts. Other than that, it was a great day and a great workout!
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RothesayD 6/06/2019
5 star rating Great fun for everyone All of the workers were so friendly, patient and helpful,especially the owners. All of the obstacles courses were fun, yet challenging. It felt satisfying everytime you finished a harder course. Beautiful location. Good quality merchandise as well.
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Ceileigh M. 8/30/2018
5 star rating So much FUN! We visited Timbertop as a group of 4 and had an amazing time! Super impressed with how friendly and helpful the staff were. Courses were well marked and offered everything from fun zip lines to challenging obstacles. Great bang for the buck as well. There was lots of time to explore multiple courses and even repeat some favs. Ours was the slide zip line!
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Mikeduncan79 6/04/2019
5 star rating So much fun! Such a fun time and great activity for the family. Not only is it well organized and challenging but the staff are awesome and very helpful. Highly recommend this place to anyone looking for something active to enjoy the outside.
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825daveyd 8/16/2020
great day with my grandson. A can't miss for this city. thanks
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Kevin R. 8/05/2018
5 star rating Amazing adventure Our family keeps going back! 3 hours of fun and excitement. Well worth it!
Our most recent adventure had a couple of family bumps including one little person getting struck by fear. Staff were awesome! They were professional and courteous. The attendant helped our little one down and stayed with him until I was able to get clear of the trail. They made our scared little one feel like it was no more serious than getting a drink of water and then got him to take pictures and videos of the rest of our crew. Easy to see why I think this team goes above and beyond! More
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Kris M. 8/08/2019
5 star rating Timber top Great time, Lots of fun. Would strongly recommend!
Also good prices. The staff were very nice, helpful and well Knowledged with all of the equipment.
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AndrewD2541 9/01/2018
5 star rating A Great Find in New Brunswick We were on a road trip through Eastern Canada, and stopped for the day in St. John. We found this place online and decided to try it! It was an absolute blast! There were a lot of courses, each with different difficulty that were perfect for different members of the family! The folks running it were incredibly friendly and helpful and well. If you like rope courses and ziplines, this place is a must!!
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Matthew B. 8/06/2018
5 star rating Terrific Fun for Everyone An Excellent activity for the whole family. The staff is friendly and knowledgeable. Felt very safe with their supervision. The equipment is A1 so I felt very comfortable even with my fear of heights. Nice variety of courses, love the zip lines. A great way to spend an afternoon or morning.
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seymour_good 6/03/2019
I took my 2 girls a couple of days ago and they loved it, even though my 11 year old had to be rescued as she was a bit scared on one of the obstacles. Top notch staff and made her feel safe during her rescue from one of the platforms. Highly recommend.. We will be back!
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Melissa A. 7/15/2018
5 star rating Get out of your comfort zone and get fit! An excellent experience! It is exciting and fun and great exercise! It is a great way to get out of your comfort zone and gain self confidence and determination. We are seniors and we did it!!!
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debbiem405 6/12/2022
My husband and I took our two boys, 13 and 10 today. We had an amazing time! The staff were fantastic and friendly even yelled up pointers now and then when it looked like someone might be struggling on one of the obstacles. We are definitely going back, it’s such a great addition to Saint John
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Jodi A. 8/05/2018
5 star rating Great experience Awesome staff, so friendly and kind!!
Excellent adventure!
My kids had so much fun!!
We will be back!
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Culture711475 7/05/2020
5 star rating “Exceeded expectations!!” We had a fantastic experience at TimberTop with our kids, aged 7 & 9. The staff were excellently... read more
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Janelle L. 8/07/2022
5 star rating Great day - even better than expected With family in from the UK, we decided to take 3 boys (ages 8, 10 and 12) to TimberTop Adventures. Easy to find with access to small beach and swimming as a bonus. First off, the staff were fantastic. Everyone was friendly and engaging. Secondly, the courses are fantastic. There is something for every level (as both Mums enjoyed too!) and the ziplines were really fun. Third, they really take the safety seriously which is greatly appreciated. There are staff everywhere throughout the courses. Big thank you to Connor who stayed on the Eagle course with us. We will definitely be back!
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Andrea C. 8/25/2019
Great everything. I'll be back soon!
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Trina G. 8/05/2018
My 10 year old daughter and I had the best time today. This is a high quality park where the courses are quite creative, challenging and fun (most are not too difficult for the average person...there is a black diamond and double black diamond though). Customer service is excellent. Everyone was super helpful and accessible. I highly recommend!
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Jason P. 7/19/2018
5 star rating Amazing Experience Had a great day with my husband. Staff was super helpful and knowledgable. Courses were challenging and fun! Would definitely return again!
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Melissatomsons 7/04/2019
5 star rating FUN! You CAN do this!!! This was the most fun that I have had in a long time. I am 58 and moderately in shape for my age. But still, I figured I'd do more walking on the ground watching my friends than actually doing the courses. The equipment and heights looked intimidating at first however once I had my orientation I had no concerns about safety. In no time at all I was confidently clipping onto zip lines and whizzing through the treetops. I even jumped off the flying squirrel. For anyone who thinks this might be too hard, it really isn't. Go at your own speed and do as many courses as suit you. Lots of choices for ability levels. I am definitely going to visit again.
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Susan J. 7/11/2019
5 star rating Great corporate outing! We had an amazing company retreat at the place and I just loved the challenge!
I attempted the difficult level right away and made it through with the team support.
It is a wonderful location with beautiful nature and a waterfront. I will definitely be back there with my family.
Thank you TimberTop, you are the best!
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juliaskidan 8/13/2019
Boys had a great time! Something for all ages....and a great team working there!
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Kelly D. 8/05/2018
5 star rating Just awesome We were up from NC and had some time to kill. Well this should no be considered a time killer. It is a main attraction! Beautiful tough and safe. And also not to pricey. Our son is a seasoned climber and had a smile all three hours. And my wife doesn’t really like rope courses but had a great time on the zip lines. The staff is great and the place is beautiful. You can save a couple dollars by bringing your own gloves which are required. Would go back again.
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Happiness557228 7/05/2019
This was the coolest thing I have done with my family in a very long time! The TimberTop Adventures obstacle course was challenging both mentally and physically. It was exhilarating and exhausting in the best possible way. The staff was outstanding and so very attentive. My youngest had a tough time on the regular course and the staff couldn’t have been more supportive and directed him to the smaller course. He ended up having the most amazing experience. They did everything they could to ensure we enjoyed ourselves...mission accomplished! The emphasis on safety allowed us to feel safe, relax and enjoy the park. This was so much fun! My tough to please teenagers were engaged, enthralled and most definitely entertained. If you are in are in Saint John, TimberTop Adventures is a must see and definitely a must do!
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Frank F. 7/18/2018
5 star rating A lot of fun and a great challenge This was my first time at timbertop and it was such a great experience. There are obstacles for everyone and if you are looking for a challenge, this is the place to go. Had a great time with friends and I have sore muscles and bruises to prove it! The staff was incredible, the location is great and the course is so fun. I can't wait to go back to try the double black diamond.
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Jill H. 6/10/2019
5 star rating Great group activity! TimberTop was the perfect place to go for a group team building activity. The facility is spacious so you don't feel crowded. Excellent staff who are accommodating, very friendly and knowledgeable. The courses are designed with amazing creativity! They are both fun and challenging with various levels of difficulty. You leave feeling accomplished. The staff handled our group with ease and everyone had an excellent time. No need for the gym if you were to make this a regular activity.
Thank you TimberTop!!!
I will definitely come back for another adventure!
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Stacey S. 8/16/2018
We spent the morning overlooking the Saint John River, swinging from one creatively designed tree top structure to the next. The staff revived our inner child with their infectious enthusiasm for playing in the forest. They continuously went above and beyond to ensure we were having as much fun as I think they do day to day. Even our 5 year old harnessed up and spent the morning high up in the trees (thank you Connor for being so attentive with him!) I even braved the 36 foot jump, and I am not the daredevil-ish type! Safe to say the whole family had a blast sharing the excitement, adventure, physically activity, and abundance of nature's own evergreen aromatherapy. We are so fortunate to have this here, we'll be back and you have to go!
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Kelly L. 7/27/2018
5 star rating Excellent Adventure This was a great experience, very exciting and lots of fun!. The double black diamond route was a good workout and certainly made the visit worthwhile. I would highly recommend this park to anyone looking for an exciting adventure of climbing and swinging through the trees.....Release you inner "Monkey"
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David F. 10/07/2018
5 star rating Amazing family experience Our family visited TimberTop Adventures and it was our first time doing anything like this. The team was friendly and helpful and everywhere you looked there was staff to answer your questions or provide support and guidance. Leroy, the owner spent his time on the ground supporting my family on our first adventure and many times encouraged my daughter that she could make it through (who am I kidding, he encouraged me as well ). I would recommend TimberTop to any families or groups looking for a fun adventure.
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lisahE1785ZU 5/30/2022
My niece and son did this and absolutely loved it. They can’t wait to do it again !
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Jody M. 8/05/2018
5 star rating Great activity I had so much fun! Perfect combination of exercising and having fun. I felt like a very secure monkey the whole time. Can't wait to go back.
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Nicole M. 8/29/2021
5 star rating Climbing adventure for the rugged individual Bear-ly Possible is terrifyingly awesome. It is very difficult. And I work out - a lot. Still lots of options for the less athletic. New zipline trails (Gull & Eagle) are great for "relaxing adventure" rests between the more difficult trails. Was not able to complete the Weasel Nest...yet. HIGHLY recommended. Great staff.
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Matthew W. 6/03/2019
Loved the challenge of climbing, swinging, balancing, zip lining, and of course the flying squirrel! Can’t wait to go back.
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Christine A. 8/05/2018
5 star rating “Most fun in my entire life” - 9y/o son This was a really fun adventure for my family, including 9 y/o son and 7 y/o daughter. The course was fun, challenging, and safe, the staff were friendly, helpful, and really seemed to love to be there and love to help. I highly recommend a visit to TimberTop adventures when you’re in St John
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HomesWhere 7/06/2019