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Reviews and Rankings

Travellers’ Choice Award

Thanks to the efforts of our incredible team, and countless reviews from our awesome customers, we have received the coveted Travellers’ Choice Award from TripAdvisor for the last three consecutive years! According to Forbes magazine, only 4817 businesses worldwide received this award, out of a total of 8.7 million businesses listed on TripAdvisor. In addition to our 5 star rating on TripAdvisor, we are also honoured to currently have a 4.9 star rating on Google and a 5 star rating on Facebook.  Again, thank you to our dedicated and hardworking team for always aiming to create a memorable experience. And, thank you to our amazing customers for taking the time to share their experiences as reviews online.

2021 Trip Advisor Travellers' Choice award

Top Rankings on TripAdvisor

TimberTop has repeatably been ranked as one of the top outdoor activites in all of New Brunswick since 2019 on TripAdvisor. In fact, we have consistently been in the top 100 outdoor activities in all of Canada as well.  We are also very proud to be Canada’s highest ranked aerial adventure park in TripAdvisor’s combined Zip Line and Aerial Adventure Parks category as well!

National Finalist

Thanks again to the efforts of our incredible team, we were honoured to become a national finalist of the 2021 Air Canada Business Excellence Award at the Canadian Tourism Awards in Ottawa.  It was a privilege to be nominated alongside two world-class tourism operations – Moment Factory and Hôtel de Glace. 

Canadain Tourism Awards 2021 Finalist

Customer Reviews

5 star rating FUN IN THE TREE TOPS We had a great time. Many different courses for all to enjoy.
The staff was great and especially appreciated the safety aspect.
If you needed help there was always someone near to help you and were well trained.
Can't wait to go back and do it again as there were a few courses that we didn't do this time.
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Vickers-marketing 8/06/2019
5 star rating Excellent We were 12,13,25 and 49 years old and all of us enjoyed it. There were some that were extremely high so it was scary, but honestly it was so much fun. The staff were unbelievably nice and around if you ever need help and the guys working the squirrel jump were really supportive and understanding. Such cuties.. In the time that we were allotted we were only able to do one course and then the zip lining. However, it got really tiring for all of us so we were gonna quit anyway. Definitely recommend the zip lining course! Do not leave without trying it.
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brookg1995 9/20/2019
5 star rating Get out of your comfort zone and get fit! An excellent experience! It is exciting and fun and great exercise! It is a great way to get out of your comfort zone and gain self confidence and determination. We are seniors and we did it!!!
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debbiem405 6/12/2022
5 star rating TimberTop Team Building I had a great time at Timbertop. I am not extremely athletic and a bit nervous of heights, I was concerned I wouldn't be able to participate but wanted to try. I found the instructions and safety very well delivered. The staff was exceptional, very pleasant and enthusiastic. I was able to complete a green level course which was a great accomplishment! The grounds are scenic and very enjoyable. I was happy to relax and watch the remainder of my team complete additional courses.
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Janice P. 8/13/2019
5 star rating Safe, Fun and Professional Had an amazing time! Courses are appropriately graded and suitable for those looking for a challenge and for fun.
Staff are professional and supportive when you’re pushing through that tricky challenge.
Equipment well maintained and worked flawlessly.
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Pete_Etherington 9/06/2019
My husband and one of our friends stopped by TimberTop yesterday and we were instantly floored by the amazing service and knowledge of the staff. We've done similar obstacle courses before and thought this one would be no problem - we were so wrong! Each course has something different to offer in terms of difficulty and payoff. The harnesses and clips are super safe and beyond that, there is always a staff member in sight (each of whom was incredibly friendly and helpful). We loved our visit, and I know my husband and I will make the trip back from Moncton!
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Emily C. 8/05/2018
5 star rating “Amazing family experience” Our family visited TimberTop Adventures and it was our first time doing anything like this. The... read more
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lisahE1785ZU 5/30/2022
5 star rating Absolutely Amazing. A Top Attraction in NB. This park is fantastic. It is well built/maintained. Clean. Beautiful. The staff are very energetic, friendly and fun. Also what we liked about they design is that you have several hours in the park and there are like 7 or 8 courses varying from green (easy) to double black (most people can't finish it on the first try). Very unique approach to these types of tree top adventure parks. I came down from Fredericton with my two daughters (16 and 11) with two of their friends. Everybody had a blast. Thank you so much to David and all of his staff for such a great experience.
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Chris R. 8/28/2018
My daughter comes down every summer to visit me from out west. I brought her here and she loved it! Thank you for helping to make my daughters visit special. I highly recommend Timbertop!!
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Mark B. 8/05/2018
5 star rating “Family Tree Top Trekking” Amazing from the begging to the end. Staff are amazing . Thanks Becky for everything 🙂 Great... read more
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Francis O. 8/27/2022
We booked a staff trip to Timbertop and it was an overwhelmingly positive experience. The course offers something for every level and the assurances from the staff regarding equipment usage and procedures made everyone feel safe. TimberTop's staff are engaging, good-humoured and excellent across the board; from service to training and customer interaction–we couldn't have been more satisfied.
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Jonathan S. 8/05/2018
5 star rating Excellent service, amazing experience TimberTop may not be the most difficult course (although their double black diamond course may very well be the hardest in the region) the service, quality, price, and experience are well worth the cost.
I would recommend this to anyone adventurous and wants some weekend fun.
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mchrisite 9/09/2018
5 star rating Family Tree Top Trekking Amazing from the begging to the end. Staff are amazing . Thanks Becky for everything 🙂 Great Family Fun
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Francis O. 8/27/2022
5 star rating Fun day and a great workout. Went with friends for a 30th birthday celebration. The staff were extremely helpful and friendly. There is a great mix of moderate to challenging courses. The eagle course has great zip lines and the blue plus course is a great intro into more difficult obstacles that require arm and core strength. A few of us fell and were stuck at different points throughout the day and the staff were quick to come provide assistance. Overall it was a great experience.
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cassbass13 8/23/2020
5 star rating An exhilarating and challenging course We went as an adult family and participated in the course for several hours yesterday. The course was very well maintained with the latest safety technology and an extremely helpful and friendly staff. It was a great idea to finish on the Flying Squirrel. We will definitely come back for the black diamonds.
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Jayne D. 7/07/2019
5 star rating Awesome afternoon at TimberTop Spent an afternoon at TimberTop with a large group. The staff here are amazing!! So helpful, so patient, so kind... one girl (Meagan) even took the shoes off her feet to give to a youth who didn’t have proper footwear. Cannot wait to come back!
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J887YBjess 8/21/2019
5 star rating AMAZING!!!! Great fun!!! Great obstacle courses. Challenges range so everyone can enjoy!!! Great for family or friends of all ages. Staff is excellent too. You need to bring or buy gloves.
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LynnH1955 7/09/2019
5 star rating Great Way to Spend the Day Beautiful scenery, super safe, great guides, even the bathrooms felt new and clean. This was a super fun way to spend a morning. Every employee we ran into was great and provided lots of good advice. We were just visiting for a weekend but would definitely go back the next time we're in Saint John. Can't recommend enough!!!
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ellac01234 6/16/2019
Great time. Excellent courses and knowledgeable and genuinely helpful and friendly staff. Will be back for sure!!
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Paul A. 8/05/2018
Took a group of 9 ranging in ages from 10-48. Everyone was challenged and fun was had by all. Staff were world class, friendly and more than helpful when some of our party got stalled on some of the obstacles. Only suggestion is to bring some snacks.
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Trevor D. 7/26/2018
5 star rating Best kept secret in Saint John I highly recommend visiting this attraction, the courses are excellent, very safe, the staff are awesome and there is something for everyone! It is an amazing jewel on the west side! It is worth the trip from anywhere! So much fun!
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MartaK1250 5/26/2019
5 star rating Best tree top adventure park Exceptionally safe. I have never used the kind of foolproof clip in system they use. It is very simple and perfectly safe. Staff are friendly and very quick to respond if you need help. They are skilled and fast at rescues (if you can’t make it across one of the obstacles or if a zip line doesn’t make it the whole way across). There is a large variety of difficulty in the courses (you don’t have to do the whole thing in order). You have to be able to complete some levels before being allowed to go to a harder one. I wish there was one near me!
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310bethh 8/05/2019
5 star rating Awesome Adventure! Our family of 4 had a great day yesterday at Timber Top. I loved the different leveled trails so everyone could pick best fit. We also all loved the flying squirrel - what a heart stopper. Felt very safe and secure with their harness system. Most of all loved all the very friendly and helpful staff - especially Jake who came up and helped me finish my last route when I lost my nerve! Great family day - fun to see my girls really challenge themselves.
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Alexya H. 7/28/2018
5 star rating Great day - even better than expected With family in from the UK, we decided to take 3 boys (ages 8, 10 and 12) to TimberTop Adventures. Easy to find with access to small beach and swimming as a bonus. First off, the staff were fantastic. Everyone was friendly and engaging. Secondly, the courses are fantastic. There is something for every level (as both Mums enjoyed too!) and the ziplines were really fun. Third, they really take the safety seriously which is greatly appreciated. There are staff everywhere throughout the courses. Big thank you to Connor who stayed on the Eagle course with us. We will definitely be back!
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Andrea C. 8/25/2019
Such a great course with challenges for all ability levels. Excellent trainers and staff. We will be back again and again.
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Lynn B. 8/05/2018
So exciting that Saint John has this!! Kudos to the owners and all of the great staff. We will definitely be going back several times this summer!!
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Andrea K. 8/05/2018
5 star rating We have a great time at the park Timber Top has great employees that showed us how to be safe on the equipment. We did courses that had lots of zip lining and some obstacle courses. My kids that was 12 to 17 years old and me a adult loved every moment. We come from Alberta and say every family should come and try it out.
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Sandra S. 8/23/2019
5 star rating Fun and challenging! Great way to spend a weekend. A must for thrill seekers. Lots of exciting and challenging courses to try, we’ll be back!
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Marcel D. 9/29/2018
5 star rating Two thumbs up! Had a blast!! Some great obstacles for both beginners and experienced tree top climbers. Lots of fun!
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Laura L. 9/15/2018
5 star rating Highly Recommend!!! This place is fantastic! Nothing beats spending a sunny day ziplining through the forest and completing some challenging obstacles along the way. The staff is phenomenal and the safety of this establishment is top notch! Highly recommended!!
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Jennifer048 8/28/2020
5 star rating TimberTop was excellent! My 9-year-old son and I went, and it was excellent. I was able to keep up with him, and the staff was excellent there. We stayed there for 3.5 hours but could have stayed longer if we didn't have to get back home. #Loved it.
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Lynn T. 10/07/2019
5 star rating Love the ziplines Great way to be outdoors and have some exercise and fun at the same time. Courses for all skill levels. Challenging but felt safe at all times. Friendly, helpful staff. Price comparable to similar attractions in the region. More
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Neil d. 8/06/2019
5 star rating Excellent Rope Course My family and I were on vacation and saw the place in a flyer. It was one of the best rope courses we have ever been to. It was very challenging and most definitely made us put in our best effort. Everyone there was extremely friendly and brought nothing but the best experience for such a reasonable price. More
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Mollie W. 8/18/2019
5 star rating fun experience This place is well designed and very safe. You can start simple and fairly low to the ground and then work your way up. Staff hang around in case you need help. There was one young fella in front of us that got scared and wanted to finish so one of the staff came up to get him and lowered him down to the ground. Altogether a great experience!
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canadian1819 8/28/2019
5 star rating You’ve got to do this! What every 5-star review has said, it’s all true: terrific, encouraging staff, superior safety mechanisms and challenging courses for all levels. A must-do, even if you’re scared of heights. The safety measures make you as safe as it is possible to be, and since you’re so focused on where to next place your foot, the distance to the ground is the least of your concerns!
We’ll definitely be back on our next vacation to the Maritimes!
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CaroleLanoue 7/05/2019
5 star rating Fun and challenging Incredibly friendly and helpful staff. Venue was kept very clean. The courses range from beginner level to extremely difficult, making it a fun day for everyone. A little more protection shout be put on bolts, my arms and legs were bruised up from hitting bolts. Other than that, it was a great day and a great workout!
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RothesayD 6/06/2019