fbpx

Reviews and Rankings

Travellers’ Choice Award

Thanks to the efforts of our incredible team, and countless reviews from our awesome customers, we have received the coveted Travellers’ Choice Award from TripAdvisor for the last three consecutive years! According to Forbes magazine, only 4817 businesses worldwide received this award, out of a total of 8.7 million businesses listed on TripAdvisor. In addition to our 5 star rating on TripAdvisor, we are also honoured to currently have a 4.9 star rating on Google and a 5 star rating on Facebook.  Again, thank you to our dedicated and hardworking team for always aiming to create a memorable experience. And, thank you to our amazing customers for taking the time to share their experiences as reviews online.

2021 Trip Advisor Travellers' Choice award

Top Rankings on TripAdvisor

TimberTop has repeatably been ranked as one of the top outdoor activites in all of New Brunswick since 2019 on TripAdvisor. In fact, we have consistently been in the top 100 outdoor activities in all of Canada as well.  We are also very proud to be Canada’s highest ranked aerial adventure park in TripAdvisor’s combined Zip Line and Aerial Adventure Parks category as well!

National Finalist

Thanks again to the efforts of our incredible team, we were honoured to become a national finalist of the 2021 Air Canada Business Excellence Award at the Canadian Tourism Awards in Ottawa.  It was a privilege to be nominated alongside two world-class tourism operations – Moment Factory and Hôtel de Glace. 

Canadain Tourism Awards 2021 Finalist

Customer Reviews

Such a fantastic set of challenges. I had so much fun and can't wait to come again. What a fun way to work out!

Michelle I. 8/05/2018

5 star rating Timbertop was a hit From the get go the staff at the desk were friendly, and helpful through the waiver process.
The safety stay were great with the kids, who are shy. The staff helped ease the kids into a calm state. Boys are both 7
The time in the trees was very fun, worth the...
read more

Cory B. 8/13/2019

5 star rating Amazing family experience This is a MUST DO in Saint John. The courses are from beginner to very advanced - so it’s fun for every level. There are courses from almost all friendly zip lines to extreme ropes courses. A serious hit with our whole family. The people are friendly and very professional.... read more

Kristine A. 7/14/2019

Had a great time today. Challenging and fun. A well organized adventure!

Holly M. 8/05/2018

Had a great time with my son and niece. The staff were really friendly and helpful. Worth the money.

Michelle H. 7/27/2018

We had a blast this morning! There were so many friendly staff members eager to give pointers and tips. This couldn’t have come at a better time for Saint John. We will definitely be back!

Abigail K. 8/05/2018

5 star rating Fun and challenging Incredibly friendly and helpful staff. Venue was kept very clean. The courses range from beginner level to extremely difficult, making it a fun day for everyone. A little more protection shout be put on bolts, my arms and legs were bruised up from hitting bolts. Other than that, it was... read more

RothesayD 6/06/2019

Amazing place. All ages. Will definitely be back

Char D. 8/05/2018

5 star rating We had a blast! My daughter and granddaughter, who is 8 going on 9 years old, went to TimberTop for a fun day. The staff were amazing! The courses are rated very well for difficulty levels. My granddaughter had a few times where she got stuck on the zip line, no fault of... read more

Ann S. 8/15/2019

5 star rating Great adventure. Our kids had lots of fun! Our daughters age 11, 14 and 19 all really enjoyed their visit, especially loved the zip lines! Staff was super friendly and helpful!

J6427FCheathert 8/17/2020

5 star rating Amazing Experience - Highly Recommended Absolutely incredible experience! Everything is well organized. We were extremely excited and thought we would finish the double black. We were only able to finish the single black. There are a lot of employees around incase you have questions or need help. We will be back! You require adequate upper... read more

osti101 9/01/2019

5 star rating Excellent adventure and great team building experience Very well designed place for staff retreat and family adventure.
We were able to start after security advice from a very friendly staff and all of us enjoyed, from beginner to adventurer.
All courses are really nice, everybody will find his adrenaline. I started difficult level right away not to waste...
read more

romainedgsj 8/15/2019

5 star rating Lot of fun!! Amazing staff and challenges for all ages! Was definitely worth the trip from moncton! Will be coming back!

Nadia B. 9/23/2018

5 star rating An Amazing Day After our visit today, I can assure you we will return! Beautiful location, well set up tree courses, SAFE (I felt very safe with the locking mechanisms, the safety briefs, the availability of staff, the course design!!) And an absolute blast of a day. We had one employee who... read more

lauralF9461WN 8/28/2020

5 star rating Excellent! Awesome time! Definitely not all easy courses, but lots of things for people to just enjoy being up in the trees. Asked for water and they brought it to us so we could keep going! I was supposed to pay but they let me have it on the house. Easy... read more

jonjG8652YW 8/16/2020

5 star rating World class attraction Our group of 8 (aged 8-48) had an amazing afternoon exploring the various courses. The staff were extremely accommodating and helpful. Every staff member we encountered went out of their way to make us feel welcome.
The high-tech safety system ensured our safety was a top priority.
The courses were challenging...
read more

MAGallagher 7/25/2018

5 star rating Challenging and Professional Courses ranged from easy to very challenging something for everyone. The staff were kind, courteous and very professional.

MattL2082 7/08/2019

5 star rating So much fun! TimberTop was so great. We were really impressed. We did the Low & Go with our 3 boys (age 6, 8 & 11). They all enjoyed it and so did Mom & Dad. Can't wait until they are a little bigger and we'll do the other... read more

Carla M. 8/07/2019

This place is amazing. Friendly, helpful staff. Very safe and a tonne of fun. I would...and have recommended this to everyone. I went with my family where ages ranged from kids ( 10, 11, 12, 13 and 17) to adults 30-50. We all found something challenging and fun.

Krista H. 8/05/2018

5 star rating Dave and Julie's Excellent Adventure! Friendly, knowledgeable staff who are very happy and willing to help. Felt very safe even though you can get really high off the ground. Jake, Ethan and Mike were very patient and helpful as we went through the training learning how to work the equipment. My wife, daughter (11yrs old)... read more

davegallant1 E. 8/05/2018

5 star rating Family trip We had a great family trip to TimberTop! Our group consisted of a 10 year old, 12 year old, teenagers, adults and we all had an excellent time. The staff were very professional, we felt safe, and the courses were just challenging enough! Would go back for... read more

iahudd 8/05/2019

5 star rating Fabulous Time with TimberTop We recently visited TimberTop adventures on June 15 and were so impressed by this top quality enterprise. Super commitment to safety and an excellent team ensured that our 8 year old (with special needs) had an amazing adventure! They were super accommodating and respectful of his needs and... read more

GromitVA 6/26/2019

5 star rating Excellent - a must! Great experience! Good fun for the whole family! The staff are very helpful and friendly! They are very quick to help or give advice on which tracks suit your needs. They are genuine in their passion for climbing. It’s a great experience for children. Would recommend taking the time to... read more

pennymV7119OJ 8/17/2020

5 star rating FUN IN THE TREE TOPS We had a great time. Many different courses for all to enjoy.
The staff was great and especially appreciated the safety aspect.
If you needed help there was always someone near to help you and were well trained.
Can't wait to go back and do it again as there were a few courses...
read more

Vickers-marketing 8/06/2019

great day with my grandson. A can't miss for this city. thanks

Kevin R. 8/05/2018

5 star rating “One of the best places on earth.” TimberTop is a gem on the coast in Saint John. What a great experience! The facility is AMAZING but... ... read more

dougfromontario 8/09/2022

5 star rating Fun day with family We went with my niece and cousin's kids.Also my 67 year old aunt went. They all had a great time..sure they will try it again

Denise B. 4/15/2019

5 star rating We have a great time at the park Timber Top has great employees that showed us how to be safe on the equipment. We did courses that had lots of zip lining and some obstacle courses. My kids that was 12 to 17 years old and me a adult loved every moment. We come from... read more

Sandra S. 8/23/2019

5 star rating Excellent! It was absolutely fantastic! You can go at your own pace, split off into different groups, and take a break when needed. The guides are fantastic there. Isaac was so patient with us on the flying squirrel, and he was so encouraging giving the kids tips and tricks on how... read more

lynntJ9610GB 5/25/2022

5 star rating Great fun and a blast to go with friends! We visited in a group of 4 and tried everything but the double-black diamond course (ran out of time). Very challenging courses, and really nice layout having the courses all around each other, and being able to skip around between them. Have tried Treego a few times before - this... read more

Allan R. 9/30/2018

5 star rating “Loved it!!” This was a highlight of our trip to Saint John. I would highly recommend this to anyone that wants... ... read more

Grouble 8/23/2022

My husband, son, and I visited yesterday. We were very impressed. Staff was friendly and knowledgeable. The courses were beyond expectation. They range from kid courses to extremely difficult courses. We completed three of the intermediate courses (after training) in about 2.5 hours. Even these courses were a physical and... read more

Rebecca W. 7/20/2018

5 star rating Lots of Fun!!! This place is an amazing gem!! The courses provide lots of excitement and a variety of challenges for different ages and abilities. The staff were friendly and very helpful. They take the safety of their guests very seriously, which is great!! We will go back for sure.

Steven R. 9/22/2018

Clean, great staff, enjoyable, would do again

Jordan L. 8/05/2018

5 star rating 10/10 would recommend! This place is amazing!!! SO much fun and I love how you can pick and choose different trails instead of only one trail from start to finish. I've gone twice now and plan to be back! They're also taking great care of employees and customers with their health & safety... read more

TravelBean4 6/21/2020

5 star rating Highly recommend! Went here for my sister’s birthday and we had a blast. Friendly staff, good price for water bottle and bars on the trail, and awesome obstacles!

Michellemnop 7/30/2019