Safety is our #1 priority
Safety is our number one priority (ensuring you have a good time is a close second!). We use a top-of-the-line Bornack SSB (Smart Safe Belay) carabiner system, which ensures the user can’t accidentally unclip themselves from the safety line while in a course. Climbers are always secured with at least one carabiner until their feet are back on the ground. We also use the latest helmets and full-body harnesses to further ensure your experience is the safest it can be.
In Canada, treetop adventure parks usually opt into specific safety regulations set by ACCT in the US as a minimum. We do more than simply meet these regulations – in fact, we’ve chosen to build our park to go beyond North American standards. We’ve opted to build and be inspected to the more stringent European safety standards – ones that have been around for nearly 30 years and were created in a place where parks like ours are much more common.
At TimberTop Adventures, we have incorporated a number of safety procedures and protocols to ensure your visit is a safe one.
Continuous Lifeline System: TimberTop uses the Bornack SSB (Smart Safe Belay) carabiner system, which keeps users locked into the course from the moment they climb on, to the moment they step off. We also equip all climbers with the latest in helmets and full-body harnesses to further ensure the safest experience.
Training: As part of a group, each guest receives 30 minutes of training before they begin their self-guided adventure. Guests are shown how to use their safety equipment first and then complete a training practice course under the guidance of one of our trainers.
Regulations: TimberTop Adventures has been constructed to meet and exceed both the North American and more stringent European safety standards for aerial adventure parks. Our park is annually inspected to ensure continued compliance to these regulations.
Daily Inspections: Our experienced guides physically go through each of our courses in detail each morning to inspect multiple aspects before we open. We also thoroughly check customer safety equipment after each use so it’s ready for when the following guests arrive.
Staff Availability: Our staff are strategically positioned throughout the park to be easily reached during your visit. They are there to answer any questions you may have and provide guidance while you tackle a challenge. Our rescue guides have received in-depth high ropes rescue training specifically for our park and can assist customers if they need to safely exit a course early.
AED, Epi-pen, First Aid: Staff have been trained in First Aid, including CPR. They have also been trained in the use of EpiPens and AED, both which are located onsite at our registration office.
Our safety systems are incorporated on every course and all adventures offered.